Operational Policies for Staff, Teachers & Students
Privacy Policy of TutēEEN LMS
1. Introduction
Welcome to TutēEEN LMS (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to safeguarding your personal information when you engage with our global language-learning platform. This Privacy Policy outlines how we collect, use, store, and protect your data to ensure compliance and security.
2. Information We Collect
Personal Information – Name, email address, phone number, payment details, and account credentials.
Learning & Usage Data – Course interactions, lesson history, preferences, and platform engagement details.
Technical & Device Information – IP address, browser type, and operating system used to access our platform.
Cookies & Tracking Technologies – To enhance user experience, analyze site performance, and improve functionality.
3. How We Use Your Information
✅ Facilitate seamless tutor-student interactions.
✅ Process payments and manage subscriptions securely.
✅ Improve lesson recommendations and platform functionality.
✅ Ensure compliance with security standards and fraud prevention protocols.
✅ Provide customer support and personalized learning experiences.
4. How We Protect Your Data
End-to-end encryption for sensitive data.
Multi-layer authentication for access control.
Regular system audits and security updates.
Secure payment processing through trusted third-party providers.
5. Sharing & Third-Party Services
We do not sell or trade user data. However, we may share information:
With tutors to enable effective learning experiences.
With payment processors solely for transaction verification.
With legal authorities if required by applicable law.
6. User Rights & Data Control
As a TutēEEN LMS user, you have the right to:
✅ Access your stored data.
✅ Request correction of inaccurate details.
✅ Request deletion of personal information (where applicable).
✅ Opt out of marketing communications or cookie tracking.
7. Cookies & Tracking Preferences
Our platform uses cookies to improve usability and analyze site performance. Users can manage cookie preferences through browser settings.
8. External Links & Third-Party Content
TutēEEN LMS may contain links to third-party resources or external sites. We are not responsible for their privacy practices and encourage users to review their policies.
9. Policy Updates & Notifications
We may update this policy periodically. Users will be notified of significant changes via email or announcements on our website.
10. Contact Information
For privacy-related inquiries, reach out to us at:
Email: contact@tuteeen.com
Address: Buea, SWR, Cameroon
Website: TutēEEN.com
Staff and Teachers
✔ Verification: All teaching staff must provide valid identification and credentials.
✔ Conduct: Teachers are expected to conduct themselves professionally and adhere to TutēEEN’s code of conduct.
✔ Communication: Clear and prompt communication is required between staff, teachers, and students.
✔ Feedback and Reviews: Teachers are encouraged to provide constructive feedback to students and will receive reviews from students.
Students
✔ Eligibility: Students must comply with age restrictions and have parental or guardian supervision if under 18.
✔ Behavior: Students must adhere to the code of conduct and respect their tutors and peers.
✔ Payment and Refunds: Payments are to be made through the TutēEEN Platform, and refunds will be handled as per the Refund and Payment Policy.
✔ Communication: Students are expected to communicate respectfully and follow the guidelines provided by their tutors.
